Ethical practices have been integral to CBE’s operating principles since our inception in 1933 and remain a cornerstone of our Core Values and pledge to ethical excellence. The ends do not justify the means when it comes to the way we do business. Instead, we focus on achieving success through a courteous, ethical approach.
Written by employees, for employees, CBE's code of ethics is defined by an employee pledge that supports our internal rallying cry - “the future of debt collection starts with ME.” This pledge recognizes that our employees' individual actions have a positive impact on the future and their ethics are important part of living a healthy, positive life both at home and at work.
Employee Pledge to Ethical Excellence
To demonstrate my commitment to Defining the Future of Debt Collection, I am proud to make this pledge to ethical excellence:
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I pledge to conduct myself ethically
Always seeking first to understand then to be understood -
I pledge to treat consumers with dignity and respect
Always realizing my integrity defines my character -
I pledge to "Do the Right Thing"…even when no one is looking
Always realizing my integrity defines my character -
I pledge to hold co-workers and management accountable
Always looking for ways to help find win/win solutions -
I pledge that the future of debt collection starts with ME
Always being deliberate in my quest for ethical excellence
Security
We protect your data like it’s our very own. We know how important your customer's account information is and safeguard it with the utmost priority.
Compliance
CBE’s Commitment to Compliance…We’ve got you covered. Our Contract Compliance Team continually reviews critical processes to ensure we are performing according to the highest standards.
The CBE Difference
The CBE Difference: Defining the future of debt collection with you in mind.