CBE’s mission is to define the future of debt collection in a manner that sets the highest standards for ethics, innovation and performance.

Our Promise to the Future

CBE’s Promise to the Future guides our organization to influence positive change in an industry that is ridiculed because of its association with rude and unprofessional behavior.  This will be accomplished through unique and positive interactions with consumers, cutting edge technology and employees who are ethical while producing results. We believe these actions will help define the future of debt collection.

CBE will be recognized within the debt collection industry as the undisputed leader in the delivery of high-value services and solutions for clients, and the delivery of resources and guidance for consumers.   We will be sought out by clients not only because of the results we deliver, but because of how we treat their customers and protect their reputations.

CBE will focus on our people – our most valuable asset. Employee satisfaction will be an ongoing, top-down initiative. Satisfied and loyal CBE employees will run to work everyday to wow our clients and their customers. 

Our Core Values

CBE’s Core Values of Integrity, Respect, Innovation, Continuous Improvement, and Leadership are the heart of all actions and decisions. We look to the unifying force of these values as a source of inspiration to draw from past experience and brighten the future of our company and all who depend on it.

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Our Objectives

Achieving the following objectives is vital to CBE’s success: Employee and Client Satisfaction, Growth and Profitability, Innovation, Ethics, and Community and Environment.

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