Pay Online If you would like to make a payment online through our secure, convenient website, click here. Contact Us If you have received a CBE notice in the mail and have a question regarding your account, please call us at the toll-free number or write us at the PO Box listed on your notice. Please Note: Federal debt collection laws prohibit us from discussing your account via e-mail. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication is from a debt collector. Frequently Asked Questions: When can I speak to a CBE representative? What forms of payment does CBE accept? What if I can't pay my balance in full? Do you have Spanish-speaking representatives?

A: Our representatives are available between 8 a.m. and 5 p.m. CT, Monday through Friday. You may call us using the toll-free number listed on the notice you received in the mail. If you attempt to contact us during an evening or weekend and we are unavailable to take your call, leave a message that includes your telephone number, your account number, and when you can be reached. We will return your call as soon as possible.

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A: Depending on the type of account you have, we accept the following payment methods:

• Personal checks, cashiers checks, or money orders by standard U.S. Postal Service, Priority Mail, UPS, or Federal Express overnight delivery
• Personal checks by telephone (autopay)
• Visa, MasterCard, and American Express credit cards by telephone or mail
• Online (Internet) payment (personal checks or credit cards)
• Travelers Express/MoneyGram
• Western Union

Please read the notice you received in the mail for payment instructions. If you have additional questions, call us using the toll-free number listed on the notice.

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A: CBE may be able to work with you and your creditor to establish a payment plan. Call us at the toll-free number listed on the notice you received in the mail to find out if you are eligible for special payment arrangements.

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A: Yes, CBE has several bilingual representatives who speak both English and Spanish fluently. If you would like to speak to one of these representatives about your account, please call us at the toll-free number listed on the notice you received in the mail.

Sí, en CBE hay varios representantes bilingües que hablan tanto Ingles como Español de manera fluida. Si Ud. está interesado/a en hablar con uno de estos representantes en relación a la cuenta que tiene aquí con nosotros, por favor llámenos a nuestro número gratuito que aparece en la carta que recibió por correo.

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