CBE has truly found a niche within the campus-based collection network. With more than 400 years of combined management experience in campus-based student loans and accounts receivables, CBE continues to deliver excellent collection results while treating borrowers with the utmost respect and professionalism. We are confident the services we provide will meet and exceed your collection goals while enhancing your status as a leader within your community and region.
We have been involved in campus-based collections for over 30 years and our accounts include Perkins loans, institutional loans, and various accounts receivable. We serve a diverse group of clients consisting of more than 300 colleges and universities—those as large as 50,000 students and as small as 800 students.
We are grateful for our strong partnerships with leading Educational systems throughout the country including private colleges, community colleges and universities.
Exceeding Your Expectations
CBE’s Campus-Based Student Loan Division does not work on any other type of business, ensuring focus remains on the collection efforts for higher education clients. Our clients benefit from up-to-date account information, online access, informative reports, and responsive, personalized customer service.
We strive to be a recognized leader in the higher education collection industry. We partner with our clients to provide solutions that create success. Exceeding your expectations is the key to our success.
Perkins Cohort Accounts: Your Priorities are our Priorities
Cohort default management is a high priority at CBE, given the U.S. Department of Education regulation changes resulting in cohort default rate calculation. We have developed a strategy to ensure our clients maintain a low default rate.
Accounts affecting the cohort default rate are segregated and worked by a separate collection team for intense follow-up and resolution. When corresponding with a student borrower, CBE attempts to achieve payment in full; six consecutive monthly payments; or deferment, cancellation, or forbearance (as applicable).
THIRD-PARTY
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Default Aversion- Student Loan Counseling Services (SLCS)
Student Loan Counseling Service, Inc. (SLCS), a wholly owned subsidiary of CBE, is the student loan industry’s recognized leader in default aversion counseling programs. Anchored by our professional and personal commitment to helping students repay their loans and avoid the unfortunate experience of default, SLCS helps keep default rates at historically low levels.
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Primary Bad Debt Collection
During the prime stage of debt recovery, CBE makes the first attempt to collect defaulted student loans and/or delinquent accounts receivable by a third-party using client-specific techniquest designed to optimize work strategies for quick recovery
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Secondary Bad Debt Collection
CBE offers a second level of debt collection for loans and/or accounts that have already been placed with a third party for collection. CBE deploys different collection techniques in order to realize continued recovery results
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Tertiary Bad Debt Collection
Even the most difficult to recover accounts can be liquidated with strategies specific to tertiary placement levels
LITIGATION
When legal action is necessary, a student account qualifies to be litigated and the client has provided written authority, CBE’s Litigation Division utilizes a network of attorneys to take the next step in debt recovery
What Clients Are Saying
CBE’s commitment to education and the financial aid industry separates it from its competitors. CBE’s leaders participate in national professional organizations, and are involved in the legislative process of federal student aid. ...Clearly demonstrates that CBE’s service goes far beyond debt collection and exceeds that of most other collection agencies. - Supervisor of Student Loans, Major University with over 30,000 students
Ethics
Core Values at the heart of all of our actions. They help guide us along our journey to make sure we're doing what's right and treating debtors with respect.
Let CBE's education expertise work for you.
Contact us for a customized consultation that will help identify the solution that fits your needs today!