The CBE Group, Inc. (CBE) is an education industry specialist whose commitment to the student loan community spans nearly 30 years of sterling performance. Our clients benefit from carefully monitored work standards; regulatory compliance; up-to-date account information; informative reports; and responsive, personalized client support services. To remain informed about this dynamic industry, we actively participate in numerous national and state associations, such as:		Technology & Process Tools Client Services & Quality Control Professional Development Licensing & Regulatory Compliance Security & Business Continuity
National Council of Higher Education Loan Programs (NCHELP) Coalition of Higher Education Assistance Organizations (COHEAO) Education Finance Council (EFC) National Association of College & University Business Officers (NACUBO) CBE's education-related services include: Default Aversion & Prevention Guaranteed & Private Student Loan Collection Campus-Based Loan & Accounts Receivable Collection U.S. Department of Education Student Loan Collection

CBE is the industry leader in early intervention, loan repayment, and creative default aversion and prevention programs. Anchored by a commitment to helping students avoid the unfortunate experience of default, CBE's wholly owned subsidiary, Student Loan Counseling Service, Inc. (SLCS) www.slcsloanhelp.com, provides customized default prevention programs for all segments of the student loan community:

• FFELP Default Prevention
• Alternative Student Loan Default Prevention
• Cohort Default Rate Reduction in the Perkins Program
  

CBE's debt management programs help reduce default rates, increase repayment levels, and save hundreds of millions of dollars in default costs for guaranty agencies, private credit providers, the Federal Government, and taxpayers. We help the loan community maintain vital public support for important, government-backed student loan programs that have helped millions of Americans reach their educational goals.

Providing early intervention through highly regarded counseling and loan repayment programs, SLCS proactively contacts students and reminds them of their obligations prior to entering repayment. We identify debt management options and answer borrower questions, offering solutions that help seriously delinquent borrowers bring and keep their loans current and in good standing.

In addition, CBE is committed to helping college and university clients keep their Perkins cohort default rates low, thus assuring continued Federal eligibility and access to the Federal Perkins Loan Program. Through our Cohort Default Management Program, CBE works with seriously delinquent Perkins borrowers to ensure they remain in good standing.

top

Clients value CBE's industry-leading commitment to helping students repay their loans and get their financial lives back in order after default, as we simultaneously help our clients meet important debt recovery and financial objectives. We collect guaranteed student loans (including Stafford, PLUS, and Consolidation Loans), as well as "alternative" loans originated by private lenders. CBE's management team includes some the most respected and knowledgeable student aid and debt collection professionals in the industry-these individuals have managed programs for more than 40 of the nation's leading student loan organizations and are active participants in NCHELP, EFC, and other student lending organizations.

CBE's familiarity with education loans, repayment tools, and specialized compliance requirements results in top collection performance. Our collection team:

• Creates customized collection and inventory management strategies based on individual client performance requirements and recovery objectives
• Maximizes recoveries with innovative skip tracing methods and dedicated recovery teams that excel in competitive environments
• Establishes reasonable and affordable payment arrangements for borrowers, including income-contingent and income-sensitive payment plans, and uses Loan Rehabilitation, Loan Consolidation, and Administrative Wage Garnishment as applicable
• Respects borrowers' rights and treats them respect, identifying the most appropriate resolution based on each individual's financial situation
  

top

CBE collects campus-based student loans (including Perkins, nursing, health professional, and institutional loans) for nearly 300 colleges and universities nationwide. Continuous training ensures our collectors understand the policies and procedures associated with Title IV student loan programs and Federal collection regulations. Equipped with this knowledge, we:

• Diligently work every primary and secondary placement to achieve the maximum return in the shortest period of time
• Assist borrowers with payment arrangements, or loan rehabilitation or consolidation
• Work with all major student loan billing servicers
• Treat student borrowers respectfully and with the professional courtesy they deserve
  

In addition to collecting campus-based student loans, CBE collects student accounts receivable such as tuition accounts, room and board fees, parking tickets, and library fines to help our clients increase cash flow. We regularly exceed clients' recovery expectations on both primary and secondary accounts receivable placements.

top

CBE serves the highly demanding and specialized collection needs of the U.S. Department of Education (ED). Collecting aged student loans with large balances, we employ a variety of customized repayment programs and borrower-sensitive collection strategies-supported by the best training, security, and confidentiality safeguards in the industry-to maximize recoveries. In our 20,000-square-foot, state-of-the-art Government Services Operational Center, CBE employees provide superior collection performance on behalf of the Federal Government.

top