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CBE is a rapidly growing, exciting place to work with tremendous opportunities
for personal and professional growth and advancement. We have a friendly
corporate culture with a long track record of success. Join our team today!
Click here
to submit your résumé online or mail it to:
Human Resources - Corporate
The CBE Group, Inc.
P.O. Box 900
Waterloo, IA 50704-0900
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Human Resources - West Des Moines Branch
The CBE Group, Inc.
P.O. Box 65326
West Des Moines, IA 50265-0326
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Human Resources - Atlanta Branch
The CBE Group, Inc.
6151 Powers Ferry Rd, NW Suite 210
Atlanta, GA 30339
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Human Resources - Kansas City Branch
The CBE Group, Inc.
7700 West 119th Street
Overland Park, Kansas 66213
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Based upon your qualifications, select up to 5 positions:
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Collection Manager - Kansas City
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Posted: 2/22/2010 |
| The CBE Group Inc. is looking to immediately fill Collection Manager positions for their Overland Park, Kansas location. |
| The Collection Manager is accountable for the department’s financial performance, which includes revenue and client competitive rankings. The Collection Manager is expected to implement strategies as instructed and to provide the leadership necessary to meet established goals and support the company’s core values. The Collection Manager is expected to be an expert on their assigned clients policies and procedures. |
| Job Description: |
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| Assist the Director of Operations in analyzing portfolios and establishing goals |
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| Implement strategies to meet revenue and profit goals, and comply with client and company requirements and expectations |
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| Ensure that staffing levels are in line with expectations, and notify the Director as soon as trends in placements or turnover are recognized; includes managing staff PTO to ensure there is appropriate phone and management coverage at all times |
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| Serve as a positive role model and mentor to staff, ensuring a positive environment |
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| Ensure that training needs are met, and that supervisors are spending the appropriate amount of time monitoring and coaching their collectors |
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| Follow, and when necessary, make suggestions to modify or create Standard Operating Procedures |
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| Ensure that daily key performance indicators, such as attendance, call production, urgency payments, and contest participation are being met |
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| Ensure that any reports, including client statistics, payroll, or other internal paperwork is completed accurately and on time |
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| Ensure that client requirements regarding portfolio management, work standards, settlements, and other special handling are met |
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| The requirements for this position are: |
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| Four-year degree or equivalent work experience |
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| At least two years of progressive and documented responsibility in debt collection operations management. |
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| Expert knowledge of all laws and regulations pertaining to the collection of debts, including, but not limited to: FDCPA, FCRA, The Privacy Act, HIPAA |
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| Strong knowledge of laws and regulations relating to the employment of personnel |
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| Excellent verbal and written communication skills, as well as the ability to analyze data |
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| Proficiency with technology, including general business tools such as e-mail, MS Word, Excel and PowerPoint, as well as collection-specific systems such as collection platforms and predictive dialers |
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| Interested candidates should apply online or email their resume, along with a cover letter, to elitejobs@cbegroup.com. |
| Equal Opportunity/Affirmative Action Employer |
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Collection Representatives - Waterloo
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Posted: 2/18/2010 |
| The CBE Group Inc. is looking to immediately fill Collection Representative
positions for their Waterloo, Iowa location. |
| As a Collection Representative, you will be responsible for establishing account resolution, obtaining confidential financial information, and analyzing credit bureaus. To succeed, you must thrive in a fast-paced, multi-faceted, deadline-oriented environment. We pride ourselves on a corporate culture with a strong track record of success, and we're looking for people who value opportunity, challenge, innovation, results and fun! |
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| The requirements for this position are: |
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| High school diploma or GED |
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| Computer and typing skills required |
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| Self starter with great attention to detail |
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| Powerful communication, persuasion, and negotiation skills |
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| Ability to do multiple tasks simultaneously and continually meet objectives |
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| Strong work ethic demonstrated through attendance, individual and team goals |
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| A competitive spirit, an unrelenting drive to be the best |
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| Ability to learn new information and integrate processes |
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| Shifts available: Primes (3 PM - 10 PM)
Interested candidates should apply online or email their resume, along with a cover letter, to hr@cbegroup.com. |
| Equal Opportunity/Affirmative Action Employer |
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Infrastructure Analyst - Waterloo
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Posted: 2/17/2010 |
| CBE's Information Technology Team has an immediate opening for an Infrastructure Analyst in the Waterloo, IA corporate office. |
| The chosen individual will be responsible for evaluating, implementing and maintaining new applications and systems. |
| Job Description: |
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| Server implementation |
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| Predictive dialer administration |
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| Handling issues escalated by Technical Services as well as problems related to computer hardware, software, network functions and telecommunications |
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| The requirements for this position are: |
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| BS/BA Degree in Computer Science, MIS, CIS or equivalent education and experience |
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| Three to five years development, help desk or infrastructure-related experience and/or training; or equivalent combination of education and experience |
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| Familiarity with operating systems that include, but are not limited to, Windows NT, 2000 and 2003 Server, Linux, Netware and Open VMS |
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| Familiarity with telephony, networking and programming is also essential |
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| Exceptional organizational skills |
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| Detail orientation |
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| Strong written and verbal communication skills |
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| Industry standard certifications a plus |
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| Interested candidates should apply online or email their resume, along with a cover letter, to hr@cbegroup.com. |
| Equal Opportunity/Affirmative Action Employer |
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Skip Trace and Letter Analyst - Waterloo
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Posted: 2/15/2010 |
| The CBE Group Inc.’s corporate office in Waterloo, Iowa, has a full-time opening for a Skip Trace/Letter Analyst. |
| This position is responsible for structuring, managing and prioritizing a wide range of data management activities, tasks and priorities across all CBE business units. This position will take a strategic and service-oriented approach to working with the management of each business unit to define, recommend and resource their specific data management needs and priorities. |
| Job Description: |
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| Manage execution of hypothesis-based analytics with sound results |
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| Analyze, test and manage third party skip trace data |
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| Develop reports and analysis for business needs and changes by gathering, compiling and reviewing information and data, and evaluating and developing systems and procedures recommendations |
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| Develop recommendations for current or new data sources, data usage, pricing structures and data presentment |
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| Perform cost/benefit analysis for all third party skip trace vendors |
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| Develop, analyze, test and manage collection letter process |
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| Develop and maintain business models designed to analyze and predict effectiveness of skiptrace and letter processes |
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| Manage and maintain vendor relationships |
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| The requirements for this position are: |
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| BS/BA/MA/MS Degree in Statistics, Economics, Finance, Accounting, Business Administration or related field |
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| One to three years of business, data, statistical or operations analysis experience preferred |
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| Knowledge in importing data for use in report software, spreadsheets, graphs and flow charts |
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| Advanced experience in Microsoft Products such as Excel, Access and PowerPoint required |
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| Business modeling experience preferred |
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| Excellent written, oral and collaboration skills |
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| Demonstrated sound project management skills |
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| Excellent analytical, mathematical and creative problem-solving skills |
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| Ability to work in cross-functional team environment |
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| Ability to work with customers and end-users, understand their business objectives, and effectively manage expectations |
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| Ability to develop sound business case through cost and benefit analysis or applicable method |
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| Excellent at establishing priorities and structuring the work load |
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| Interested candidates should apply online or email their resume, along with a cover letter, to hr@cbegroup.com. |
| Equal Opportunity/Affirmative Action Employer |
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SQL Developer - Contract Position - Waterloo
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Posted: 2/12/2010 |
| The CBE Group, Inc. has an immediate opening for a contract 2005/2008 SQL Developer in our Information Technology Division. The CBE Group, Inc.'s Corporate Office is in Waterloo, IA with branch offices in Atlanta, GA, Des Moines, IA and Overland Park, KS. |
| This position requires an in-depth ability to design, implement and debug complex SQL structures, events, timing and relationships. |
| Job Description: |
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| Display a strong knowledge of Microsoft SQL Server (2005, 2008) |
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| Be able to performance tune any stored procedure, function, view, trigger or query by utilizing all means necessary (indexes, partitioning, database hints, etc) |
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| Database diagramming (ER, UML) |
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| Assist in the development and implementation of new applications |
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| Conduct unit and system testing / troubleshooting of software as member of the development team |
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| The requirements for this position are: |
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| BS/BA Degree in Computer Science, MIS, Mathematics or equivalent education and experience |
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| Five+ years experience in programming in SQL, preferably T-SQL, similar language |
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| Knowledgeable of system test methodologies |
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| Good communication skills |
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| Ability to manage multiple assignments and prioritize effectively to meet customer needs |
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| Strong analytical skills with attention to detail |
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| Interested candidates should apply online or email their resume, along with a cover letter, to hr@cbegroup.com. |
| Equal Opportunity/Affirmative Action Employer |
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Graphical User Interface Programmer - Waterloo
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Posted: 2/10/2010 |
| The Waterloo Office has an immediate opening for a full time ASP.NET/VB.NET Graphical User Interface (GUI) Programmer in our Information Technology Division. |
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| Job Description: |
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| Maintain the user interface SQL-based applications and the dialer to enhance the collections and support operations |
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| Monitor/identify problems in existing processes and communicate findings to the appropriate parties |
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| Provide ongoing support for current programs |
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| Effectively work in a team environment |
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| The requirements for this position are: |
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| Bachelor's (or equivalent) degree in Computer Science or Information Technology from four-year College or university; or equivalent combination of education and experience |
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| 1+ years of .NET development programming and design experience with VB, ADO and ASP |
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| Familiarity with Technologies like IIS, Windows Service, MSMQ, SOAP, WSDL, COM+, XML, XSL, etc. |
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| Experience with Object Orientated programming and relational databases |
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| Knowledge of source control practices and procedures |
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| Basic knowledge of system programs/services and their interaction |
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| Interested candidates should apply online or email their resume, along with a cover letter, to hr@cbegroup.com. |
| Equal Opportunity/Affirmative Action Employer |
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Collection Representatives - Kansas City
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Posted: 1/18/2010 |
| The CBE Group Inc. is looking to immediately fill Collection Representative positions for their Kansas City, Kansas location. |
| As a Collection Representative, you will be responsible for establishing account resolution, obtaining confidential financial information, and analyzing credit bureaus. To succeed, you must thrive in a fast-paced, multi-faceted, deadline-oriented environment. We pride ourselves on a corporate culture with a strong track record of success, and we're looking for people who value opportunity, challenge, innovation, results and fun! |
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| The requirements for this position are: |
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| High school diploma or GED |
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| Computer and typing skills required |
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| Self starter with great attention to detail |
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| Powerful communication, persuasion, and negotiation skills |
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| Ability to do multiple tasks simultaneously and continually meet objectives |
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| Strong work ethic demonstrated through attendance, individual and team goals |
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| A competitive spirit, an unrelenting drive to be the best |
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| Ability to learn new information and integrate processes |
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| Shifts available: Flexible Blended Shift (3 days, 2 late nights)
Interested candidates should apply online or email their resume, along with a cover letter, to elitejobs@cbegroup.com. |
| Equal Opportunity/Affirmative Action Employer |
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Bilingual Collection Representative - Kansas City
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Posted: 1/15/2010 |
| The CBE Group, Inc. is looking to immediately fill aBilingual Collection Representative postion in the Kansas City, Kansas office. If you are the best of the best, don't miss this opportunity to work for the industry's premier, values-based collection agency! |
| As a Bilingual Collections Representative, you will be responsible for collecting on past due accounts, obtaining financial information, and analyzing credit bureaus. To succeed, you must thrive in a fast-paced, multi-faceted, deadline-oriented environment. You must also be able to speak, write, and read in English and Spanish. CBE's corporate culture has a strong track record of success, and we're looking for goal oriented people who value opportunity, challenge, and financial success. |
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| The requirements for this position are: |
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| Collections experience |
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| Must be able to speak, write, and read both English and Spanish |
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| Self starter with great attention to detail |
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| Powerful communication, persuasion, and negotiation skills |
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| Ability to do handle high volumes of calls and continually meet objectives |
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| Strong work ethic demonstrated through attendance, individual and team goals |
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| A competitive spirit, an unrelenting drive to be the best |
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| Computer and typing skills required |
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| Ability to learn new information and integrate processes |
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| Shifts available: Flexible Blended Shift (3 days, 2 late nights)
Interested candidates should apply online or email their resume, along with a cover letter, to elitejobs@cbegroup.com. |
| Equal Opportunity/Affirmative Action Employer |
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