The corporate vision and guiding principles of The CBE Group, Inc. (CBE) are exemplified in Our Promise to the Future, which includes: Our Mission Our Core Values Our Objectives Our Vision of the Future Performance, Solutions, Integrity…We’re Driven.

We’re driven to excellence in everything we do.

We strive to be a recognized leader in accounts receivable management by offering cost-effective collection services, call center support, and business office solutions through Core Values our clients trust.

CBE is “client-intimate.” We partner with our clients and employees to provide innovative and efficient solutions that fuel success and exceed expectations. We will be sought out for our high-value services and unrelenting drive to satisfy clients.

Our quest for excellence sets new standards for client partnerships that exceed the expectations of those we serve and that our competitors are unable to match.

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We look to the unifying force of these values as a source of energy to brighten the future of our company and all who depend on it.

Integrity — We conduct our business in accordance with the highest standards of professional behavior. We are accountable and live up to our commitments. We are open, honest, and ethical in all our interactions with clients, employees, vendors, and the public.

Respect — We always treat others as they would like to be treated. We believe it is vital to capitalize on each individual’s unique talents and honor diverse work styles. We operate in a climate of openness and trust in which each of us freely grants others their entitled respect, cooperation, and decency.

Innovation — We accept change as the rule, not the exception, and create an environment in which individuals thrive and creativity is valued. We anticipate change, shape it to fit our purposes, and act as its agent.

Continuous Improvement — We embrace a total quality management philosophy and continuous improvement initiatives. We are committed to monitoring and improving our work processes, tasks, and ourselves to satisfy clients. We work with enthusiasm and intellect, and we’re driven to surpass what has already been achieved.

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Achieving the following objectives is vital to CBE’s success:

Client Satisfaction — We are committed to client satisfaction as our most important business objective. We believe that if we serve our clients well, our own success will follow.

Growth & Profitability — Growth and profitability enable us to invest in business improvements and share our success with those who help create it.

Market Position — We’re driven to be a recognized leader in the accounts receivable management industry. We are strategically expanding our revenue cycle solutions and market segment focus, and we may grow through acquisitions if they add value to our company and client goals. While growing our business, we will continue to deliver superior solutions that exceed our clients’ needs.

Employee Partnership — People are the source of CBE’s strength. We work hard to identify and select the best employees, and we give them the tools and knowledge they need to succeed. We live out our Core Values each and every day. We’re driven in our determination to succeed, and we have high expectations of every employee, yet focus on having fun each day. It is our desire that all employees are proud to work at CBE and are passionate advocates for our company.

Community & Environment — We’re driven to be good citizens and we encourage employees to actively contribute to the prosperity and advancement of our local communities. We seek to be environmentally friendly and to establish partnerships with local governments, schools, and organizations.

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CBE’s clients will recognize us as the undisputed leader in the delivery of high-value services and solutions. We will be sought out because of our unrelenting drive to satisfy clients.

Every employee will be proud to work at CBE and become an advocate for our company—not because it is expected, but because they want to. We will work in an environment where individuals thrive and creativity is cherished.

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